The cancellation of flights of Indigo Airlines left many passengers stranded and the surge in air prices left everyone angry.
In the midst of all this, Mehreen Kaur Pirzada expressed her anger over the entire fiasco. She posted “Go to hell @IndiGo6E! This is absolutely unacceptable. Passengers have been stuck at airports for days while your app keeps showing flights as “on time” until the moment you cancel them at the time of boarding. This isn’t a glitch — it’s negligence.”
She also pointed out the DGCA rules. She posted “With new DGCA rules in place, you should’ve fixed your schedules instead of misleading customers. The chaos you’ve created is outrageous. Own up, explain what’s happening, and compensate the people you’ve stranded.”
IndiGo responded, “Ms Pirzada, thank you for speaking with us. As discussed, your flight is operating on time as of now, and we will update you regarding any schedule changes if any. We regret the inconvenience caused. ~Team IndiGo.”